Seminars at Your Site

Customised Solutions

In addition to running the seminars at our state-of-the-art training facilities in Johannesburg, we also deliver The Credit Academy seminars at client sites. This flexible alternative has proven to be very popular and clients that have received onsite credit and risk training include:

ABN AMRO Bank - Amsterdam, Dubai & Taipei, ABSA Bank - Johannesburg, Arab National Bank - Riyadh, BIBF - Manama, Ceska Sporitelna - Prague, Garanti Bank - Istanbul, HSBC Bank - Dubai, JD Group - Johannesburg, Kenya Institute of Bankers - Nairobi, National Bank of Kuwait - Kuwait City, Nedbank - Paarl, Raiffeisen Bank  - Vienna, Riyadh Bank - Riyadh, SCHUFA - Frankfurt, Standard Bank - Johannesburg, The National Commercial Bank - Jeddah,  TransUnion - Johannesburg, Truworths - Cape Town, Uganda Microfinance - Kampala

Seminar Topics include:

• Maintaining Account Volumes Post NCA

• Affordability Best Practice

• Collections Management Best Practices - Early Stage

• Collections Management Best Practices - Late Stage & Recovery

• Collections Operations Best Practices

• Collections Outsource Management Best Practices

• Collections Skills and Telephone Techniques

• The Psychology of Collections Communication

• Credit Systems Best Practices

• Introduction to Consumer Credit Business Analytics & Statistics

Seminar Topics include:

• Performance Management Best Practices

• Introduction to Risk Management Fraud Best Practices

• Risk Management Best Practices - New Accounts

• Risk Management Best Practices - Account Management

• Introduction to Scoring

• Scoring Best Practices - New Accounts

• Scoring Best Practices - Account Management

Contact Us

For any enquiries regarding The Credit Academy or these seminars, please contact our Johannesburg Office:

Tel:    +27 (0)11 759 0300

Email: Seminars@PICSolutions.com

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