Collections Management Best Practices - Early Stage Seminar

Seminar Description


The Collections Management Best Practices - Early Stage Seminar, hosted by PIC Solutions, is a two-day seminar providing delegates with a comprehensive understanding of the concepts and practical implementation of best practice collections management in the early stage delinquent accounts arena. The newly updated courseware includes suggestions and recommendations relating to the implementation of adjustments to policies and procedures required by the National Credit Act.

This seminar is practically focused and international best practice concepts are reinforced using practical case studies and exercises. This approach, combined with highly experienced presenters, ensures that delegates return to their work environments with a clear understanding of the concepts and practical implications of best practice early stage collections. Furthermore, the lively debate and interaction between delegates and presenters guarantee an enjoyable yet valuable learning experience.

Seminar Contents


Leading experts in the collections management arena will cover the following topics in this intensive two-day seminar:

  • Risk management and credit scoring concepts and terminology.

  • Early stage collections - policies, best practices and a case study.

  • Delinquent strategy actions exercises.

  • Best practice early stage collections organisational structures.

  • Leading operational collections methodologies and resource allocation.

    

Key Benefits


This seminar will empower you to:

  • Develop early stage collections strategies based on best practice principles.

  • Determine the best type, tone and timing of collections actions to support your newly developed collections strategies.

  • Motivate your collections team through leading performance management systems.

  • Define reporting requirements to monitor your early collections portfolios.

    


Why Should you attend this Seminar?

 

Is your company geared to address these ever increasing challenges facing credit grantors? Are you aware of the best practice methodologies that can be implemented to improve your collections revenue while limiting costs? Have you considered the impact of the National Credit Act on your collections operational areas and policies? Is you performance management system on par with other leading organisations? This seminar provides the answers to these and other critical credit risk questions.

 

Who is this seminar aimed at?

 

Everyone involved with the recovery of outstanding arrears within your organisation.  Previous seminars have been attended by the following consumer credit professionals:

  • Risk Managers

  • Risk Analysts

  • Collections Managers

  • Collections Supervisors

  • Credit Managers

  • Finance Managers

  • Operations Managers

 

The South African Credit Environment
 

In South Africa, the ratio of household debt to disposable income has grown to a record height of 73%, as at December 2006. Credit growth is likely to remain strong ahead of the implementation of the National Credit Act which is aimed at curbing irresponsible lending.

 

   

Pre-requisites

 

The seminar assumes some familiarity with scoring, collections and the credit industry.

 

The recommended prerequisite for delegates with no prior exposure to scoring is the Introduction to Scoring Seminar.

 

Materials

 

All attendees receive the Collections Management Best Practices – Early Stage Seminar binder. A Certificate is awarded to all delegates that complete the seminar.
 

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