Collections Fundamentals

Seminar Description


 The Collections Fundamentals Seminar, hosted by PIC Solutions, is a two-day seminar providing delegates with a comprehensive understanding of the concepts and practical implementation of collections principles

This seminar is practically focused and international best practice concepts are reinforced using real case studies and easy to understand exercises. This approach, combined with highly experienced presenters, ensures that delegates return to their work environments with a clear understanding of the concepts and practical implications of best practice collections fundamentals. Furthermore, the lively debate and interaction between delegates and presenters guarantee an enjoyable yet valuable learning experience.
 

Seminar Contents


 Leading experts in the collections arena will cover the following topics in this intensive two-day seminar:

  • Scoring Module, 1 Day:
    Concepts of Scoring
    Practical Uses of Scoring
    Risk Assessment
    Credit Bureau Scores
    Identifying Customers that Count
    The NCA - Impact on Scoring & Analytics

    

Key Benefits


This seminar will empower you to:

 

Collections Fundamentals is aimed at those who need to understand the principles of best practice collections. The seminar exposes attendees to both early stage and late stage processes enabling them to understand triggers that cause an account to be actioned.

   


Why Should you attend this Seminar?

 

The Collections Fundamentals seminar will provide delegates with a firm understanding of typical collections concepts as well as enhance their understanding of the collections operational environment.

 

Who is this seminar aimed at?

 

The seminar is ideal for:

  • Call centre team leaders

  • Collections operational management

  • Quality control management

  • Collections policy makers

  • Strategy analysts

  • Early and Late Stage Collections Module, 1 Day:
    Collections Concepts
    Operational Structure and Systems
    Over Limit Collections
    Early Stage Collections
    Late Stage Collections

     

    

Pre-requisites

 

The seminar assumes some familiarity with the collections and the credit industry.
  

Materials

 

All attendees receive the Collections Fundamentals Seminar binder. A Certificate is awarded to all delegates that complete the seminar.
 

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