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Seminar
Description
The Risk Management Best Practices – Account Management Seminar,
hosted by PIC Solutions, is a three-day seminar providing delegates
with a comprehensive understanding of the concepts and practical
implementation of best practice credit risk management in the
account management arena. The newly updated courseware includes
suggestions and recommendations relating to the implementation of
adjustments to policies and procedures required by the National
Credit Act.
This seminar is practically focused and international best practice
concepts are reinforced using practical case studies and exercises.
This approach, combined with highly experienced presenters, ensures
that delegates return to their work environments with a clear
understanding of the concepts and practical implications of best
practice credit risk management. Furthermore, the lively debate and
interaction between delegates and presenters guarantee an enjoyable
yet valuable learning experience.
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Seminar Contents
Leading
experts in the credit risk management arena will cover the following
topics in this intensive three-day seminar:
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Credit scoring concepts, terminology and the practical
implementation and uses of scorecards in a business environment
Authorisations management – policies and best practices.
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Credit limit management – strategies, policies and a case study.
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Collections Management – strategies for managing delinquent and
overlimit accounts.
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Repricing strategies to maximise customer lifetime value and
profitability.
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Strategies for maximising the use of credit bureau data and
credit bureau scores in the account management arena.
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Key Benefits
This seminar will empower you to:
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Understand the principles and theory of behaviour scoring and
how to effectively use scorecards in a business environment.
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Understand the best practice principles that should be
considered for the design of account management strategies and
processes.
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Understand the advantages of using credit bureau data in your
application and account management processes.
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Why Should you attend this Seminar?
What are the best practice principles
that should be used in managing accounts during their lifecycle
across the main decision points? What are the local and
international best practices that can be used to extend the lifetime
value and profitability of accounts? This seminar provides the
answers to these and other critical risk management questions.
Who is this seminar aimed at?
Everyone who is involved with account management within your
organisation. Previous seminars have been attended by the following
consumer credit professionals:
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Risk Managers
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Risk Analysts
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Collections Managers
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Collections Supervisors
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Credit Managers
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Marketing Managers
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Marketing Analysts
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The South African Credit Environment
In
South Africa, the ratio of household debt to disposable income has
grown to a record height of 73%, as at December 2006. Credit growth
is likely to remain strong ahead of the implementation of the
National Credit Act which is aimed at curbing irresponsible lending.
This industry growth will further increase the already critical
reliance on credit systems to ensure the continuing success of all
companies offering credit.
In Credit, leading-edge technology is one of the key drivers
ensuring efficiency and optimal results. It is important that your
ICT. systems are synchronised with and support your credit
strategies and the overall goals of your credit department in order
to assure a consistent, successful approach.
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Pre-requisites
The seminar assumes some familiarity with scoring and the consumer
credit industry.
The recommended prerequisite for delegates with no prior exposure to
scoring is the Introduction to Scoring Seminar.
Materials
All attendees receive
the Risk Management Best Practices – Account Management Seminar
binder. A Certificate is awarded to all delegates that complete the
seminar. |
