Introduction to Risk Management Fraud Best Practices Seminar

Seminar Description


The Introduction to Risk Management Fraud Best Practices Seminar, hosted by PIC Solutions, is a one-day seminar providing delegates with a comprehensive understanding of the concepts and practical implementation of best practice fraud management. The newly developed courseware includes suggestions and recommendations relating to the implementation of adjustments to policies and procedures.

This seminar is practically focused and international best practice concepts are reinforced using practical case studies and exercises. This approach, combined with highly experienced presenters, ensures that delegates return to their work environments with a clear understanding of the concepts and practical implications of best practice fraud prevention. Furthermore, the lively debate and interaction between delegates and presenters guarantee an enjoyable yet valuable learning experience.

 

Seminar Contents


 Leading experts in the credit management arena will cover the following topics in this intensive one-day seminar:

  • The profile of a fraudster.

  • Fraud classification and terminology.

  • Fraud management and models.

  • Application fraud – misrepresentation, identity, syndication and collusion.

  • Acquirer fraud and issuer fraud.

  • Combating transactional fraud.

  • Transactional fraud models: simple rule-based and Falcon.

    

Key Benefits


This seminar will empower you to:

  • Develop fraud prevention strategies based on best practice principles.

  • Define the responsibility of organisations, management, employees and departments in relation to fraud prevention.

  • Define reporting requirements to monitor the impact of fraud on your credit portfolios.

    


Why Should you attend this Seminar?

 

Almost a third of all fraud cases are detected by chance. What are the areas within your business most likely to be targeted by fraudsters? What are the most common types of fraud perpetrated? How do you proactively change your operational processes to limit opportunities for fraud? This seminar enables you to solve these and other critical fraud prevention questions.

 

Who is this seminar aimed at?

 

Everyone involved with the processing of applications, orders, transactions and customer services requests within your organisation. Previous seminars have been attended by the following consumer credit professionals:

  • Risk Managers and Analysts

  • Collections Managers and Supervisors

  • Customer Services Managers and Supervisors

  • Credit Managers

  • Finance Managers

  • Operations Managers

  • Fraud Managers
 

Introduction
 

The Office of Fair Trading in the United Kingdom reports that international fraudsters manage to swindle UK consumers out of ₤1-billion annually. According to a recent Pricewater-houseCoopers Global Economic Crime Survey, 83% of companies in South Africa reported being subjected to economic crime in the past two years, in comparison to 45% of companies globally.

    

Pre-requisites

 

The seminar assumes some familiarity with account and order processing or customer services experience.
 

Materials

All attendees receive the Introduction to Risk Management Fraud Best Practises Seminar binder. A Certificate is awarded to all delegates that complete the seminar.
 

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