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Seminar
Description
The Scoring Best Practices – Account Management Seminar, hosted by
PIC Solutions, is a two-day seminar providing delegates with a
comprehensive understanding of the concepts and practical
implementation of scoring in the account management arena.
This seminar is practically focused and international best practice
concepts are reinforced using practical case studies and exercises.
This approach, combined with highly experienced presenters, ensures
that delegates return to their work environments with a clear
understanding of the concepts and practical implications of the
implementation of behaviour scorecards within their organisations.
Furthermore, the lively debate and interaction between delegates and
presenters guarantee an enjoyable yet valuable learning experience.
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Seminar Contents
Leading
experts in the
scoring arena will cover the following topics in this intensive
two-day seminar:
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The language and principles of credit scoring.
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Data requirements and best practice behaviour scorecard
development to ensure the delivery of effective and robust
scorecards.
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Practical uses of behaviour scorecards and re-alignment
processes to ensure an accurate score to odds relationship.
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International and domestic best practices for setting
appropriate behaviour scorecard cut-offs and account management
policies.
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Principles of additional behaviour models: propensity to spend,
attrition (churn), response, payment and recovery projection
scorecards.
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Strategies for maximising the use of credit bureau data and
credit bureau scores.
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Key Benefits
This seminar will empower you to:
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Create an optimal team structure and shift roster based on best
practice principles.
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Understand the principles and theory of credit scoring.
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Determine the best use of behaviour scoring throughout your
organisation.
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Understand the advantages of using credit bureau data in your
account management processes.
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Understand the data requirements for developing effective and
robust behaviour scorecards based on best practice principles.
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Why Should you attend this Seminar?
What are the best
practice principles that should be used in credit scoring? What are
the advantages of using behaviour scorecards? What are the best
practices when determining the appropriate scorecard cut-offs? What
are the data requirements for behaviour scorecards? This seminar
provides the answers to these and other critical credit scoring
questions.
Who is this seminar aimed at?
Everyone who is
involved with credit granting and account management within your
organisation. Previous seminars have been attended by the following
consumer credit professionals:
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The
South African Credit Environment
In South Africa,
the ratio of household debt to disposable income has grown to a
record height of 73%, as at December 2006. Credit growth is likely
to remain strong ahead of the implementation of the National Credit
Act which is aimed at curbing irresponsible lending.
Increased credit growth further intensifies the focus on the
identification and retention of the best possible customers. While
it is relatively simple to identify the extremely “good” and the
extremely “bad” customers, the challenge lies in understanding the
profitability of the range in between these two extremes.
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Pre-requisites
The seminar assumes some familiarity with scoring and the consumer
credit industry.
The recommended prerequisite for delegates with no prior exposure to
scoring is the Introduction to Scoring Seminar.
Materials
All
attendees receive the Scoring Best Practices – Account Management
Seminar binder. A Credit Academy Certificate is awarded to all
delegates that complete the seminar. |
